Book Budget hire cars in West Palm Beach

Reviews for Budget in West Palm Beach

Recent reviews

Traveller rating

Wonderful

20

Very Good

11

Good

0

Okay

13

Fair

2

Mediocre

0

Poor

38

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2.0

They sold out all their cars regardless of me having a confirmed reservation, then the only car they had was a mustang and wouldn’t honor the fee I had booked originally, the customer service at the counter was deplorable as well and very rudeReviewed 24 Aug 2024

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8.0

Too much waiting time for pick upReviewed 2 Aug 2024

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4.0

I was treated very well in Myrtle Beach, S C. The pickup in West Palm Beach was less than adequit. I had to mention how dirty the car windows were. The lease person did take it through a car wash. I had to ask for paper towels to dry the windshield. Not Budgets falt directly but...Reviewed 12 Jun 2024

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4.0

The person when I pick up was angry, the car was dirty and then before return I filled up the gas and they charge to me 20 bucksReviewed 21 May 2024

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8.0

Pick up was great and quick! Vehicle was great except it pulled to the right, needed an alignment or something. Drop off at airport - not so good. Hard time finding someone who spoke English, long walk to the shuttle and I was with my elderly mom who needed a wheelchair, and they were in a hurry for me to remove our bags and leave the car. Totally different from the pick upReviewed 18 May 2024

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10.0

Customer Service was professional and courteous! Great vehicle assigned.Reviewed 19 Apr 2024

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10.0

Good service, price and easy return. Only small issue was that van was dirty inside and gas tank wasn't full.Reviewed 7 Apr 2024

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2.0

Service in West Palm was friendly, but slow. Not enough staff to handle customers. Car was not clean, had paint chips and scratches and during trip passenger side mirror stopped working. Dropped off car in different location. Agent disinterested and overcharged for gasoline. On line help associate was very helpful.Reviewed 19 Mar 2024

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2.0

Budget didn't have the car we reserved and forced us to take a minivan. Upon return, there was no one to process our drop off so we left the car. When someone finally checked it in, it was 13 minutes late and they charged us an extra day! Now I can't find anyone to try to get this sorted out! VERY disappointing.Reviewed 14 Mar 2024

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2.0

BEWARE!!! Super used car, 64K miles, smelly, slight sound from the engine and they are trying to charge me for a tiny bit of sand on a floor mat as being a stain.Reviewed 11 Mar 2024

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2.0

Worst experience ever, no one available to help or give a receipt at turn in. hundreds of cars all over the parking lot. total chaos. the local office does not answer their phone. the 800 phone is manned by total untrained individuals. Stay far away from Avis, Budget, Payless. Systems are in total disarray. Still trying to get answers.Reviewed 29 Feb 2024

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2.0

It was a complete disaster picking up the car. Long lines, no one working. The first car they gave me was not in the spot they told me it would be. I had to go back, they gave me another car, when I opened the door there was a woman in it. We both had the same car. I went back to the desk again (mind you, there were a ton of people in line and a ton of people with issues. I finally (after a long wait) got a car on the third attempt. NEVER AGAIN. Never trust a company with the oldest technology on the planet.Reviewed 27 Feb 2024

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More

• What is the most popular car hire from Budget in West Palm Beach?

  Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type from Budget in West Palm Beach.

• How many car hire locations does Budget have in West Palm Beach?

  Budget has 4 hire locations in West Palm Beach. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Palm Beach Intl airport (PBI)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Palm Beach Intl airport (PBI)?

  Yes