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JetSMART customer reviews
6.3
Based on 163 verified guest reviews
4.6Entertainment
6.1Comfort
7.0Crew
4.8Food
6.5Boarding
Traveller rating:
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Date
Pros:Excellent flight for short distances
Cons:Nothing
Cons:Several safety issues onboard: luggage put in unsafe places, seatbelt sign missing during landing, restroom doors flapping open during flight. No free water. No towels or toilet paper.
Satisfactoria
The app told us that carry on luggage was included but we were made to pay for it again at the check in counter, making it a very expensive flight. Not happy
Avoid this airline. They are unprofessional. The captain left several passengers on ground due to covid restrictions which were never communicated. As a chilean, I am ashamed that this low level airline comes from my country. Remember this horrible brand and avoid it... Jetsmart
I was charged 168 soles for kids stroller. We have travelled across the world and have never charged for the stroller. Horrific airlines and the staff was extremely rude. They wouldn’t let us board unless we pay the extra baggage cost. Never ever flying this airline and I would recommend the same for the others.
There was no entertainment but everyone just used their phones.
4 hours delayed and no proper communication
Cons:The plane was cramped. It was difficult to fit even small, personal items under the seat, especially if you want to put your feet there, too.
Pros:Worst experience and kayak take responsibility. Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication. Huge problem I lost a lot
Cons:Let us know when there is delay and be responsible
JetSMART flight status
Fri 11/22
JetSMART route map – Which destinations does JetSMART fly to?
Find out which destinations you can fly to direct with JetSMART by entering your departure airport. If you want to know whether JetSMART flies a certain route, enter both the departure and destination airport before hitting search.Fri 11/22
All JetSMART flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 3841 | Lima (LIM) | Buenos Aires (AEP) | 4h 15m | • | • | • | • | • | • | • |
| 7731 | Lima (LIM) | Santiago (SCL) | 3h 31m | • | • | • | • | • | • | • |
| 7730 | Santiago (SCL) | Lima (LIM) | 3h 54m | • | • | • | • | • | • | • |
| 5115 | Medellín (MDE) | Bogotá (BOG) | 0h 56m | • | • | • | ||||
| 7750 | Lima (LIM) | Medellín (MDE) | 3h 5m | • | • | • | ||||
| 5412 | Medellín (MDE) | Cartagena (CTG) | 1h 10m | • | • | |||||
| 5430 | Medellín (MDE) | Santa Marta (SMR) | 1h 16m | • | • | |||||
| 5324 | Bogotá (BOG) | Pereira (PEI) | 1h 2m | • | ||||||
| 5473 | Cali (CLO) | Medellín (MDE) | 0h 54m | • | ||||||
| 7751 | Medellín (MDE) | Lima (LIM) | 3h 1m | • | • | |||||
| 3790 | Buenos Aires (AEP) | Asuncion (ASU) | 1h 50m | • | • | • | • | |||
| 3791 | Asuncion (ASU) | Buenos Aires (AEP) | 1h 50m | • | • | • | • | |||
| 7722 | Lima (LIM) | Quito (UIO) | 2h 19m | • | • | • | ||||
| 7723 | Quito (UIO) | Lima (LIM) | 2h 14m | • | • | • | ||||
| 7254 | Lima (LIM) | Tarapoto (TPP) | 1h 22m | • | • | • | • | • | • | • |
| 7000 | Arequipa (AQP) | Lima (LIM) | 1h 39m | • | • | • | • | • | • | |
| 7781 | Cartagena (CTG) | Lima (LIM) | 3h 41m | • | • | • | • | |||
| 5586 | Cali (CLO) | Santa Marta (SMR) | 1h 36m | • | • | |||||
| 5530 | Cartagena (CTG) | Cali (CLO) | 1h 35m | • | • | |||||
| 7009 | Lima (LIM) | Arequipa (AQP) | 1h 25m | • | • | • | • | • | • | • |
| 5587 | Santa Marta (SMR) | Cali (CLO) | 1h 36m | • | • | |||||
| 7318 | Lima (LIM) | Cajamarca (CJA) | 1h 16m | • | • | • | • | • | ||
| 7255 | Tarapoto (TPP) | Lima (LIM) | 1h 20m | • | • | • | • | • | • | • |
| 7319 | Cajamarca (CJA) | Lima (LIM) | 1h 15m | • | • | • | • | • | • | |
| 730 | Buenos Aires (AEP) | Santiago (SCL) | 2h 25m | • | • | • | • | • | • | |
| 731 | Santiago (SCL) | Buenos Aires (AEP) | 2h 6m | • | • | • | • | • | • | |
| 5521 | Cúcuta (CUC) | Medellín (MDE) | 1h 5m | • | • | • | • | • | ||
| 5520 | Medellín (MDE) | Cúcuta (CUC) | 1h 8m | • | • | • | • | • | ||
| 7046 | Cusco (CUZ) | Lima (LIM) | 1h 32m | • | • | • | • | • | ||
| 7047 | Lima (LIM) | Cusco (CUZ) | 1h 17m | • | • | • | • | • | ||
| 7222 | Lima (LIM) | Piura (PIU) | 1h 45m | • | • | • | • | • | ||
| 7223 | Piura (PIU) | Lima (LIM) | 1h 31m | • | • | • | • | • | ||
| 5450 | Medellín (MDE) | San Andrés (ADZ) | 1h 49m | • | • | • | • | |||
| 7332 | Arequipa (AQP) | Cusco (CUZ) | 1h 0m | • | • | |||||
| 7333 | Cusco (CUZ) | Arequipa (AQP) | 1h 6m | • | • | |||||
| 11 | Iquique (IQQ) | Santiago (SCL) | 2h 15m | • | • | |||||
| 10 | Santiago (SCL) | Iquique (IQQ) | 2h 23m | • | • | • | ||||
| 761 | Rio de Janeiro (GIG) | Montevideo (MVD) | 3h 0m | • | • | • | • | |||
| 7780 | Lima (LIM) | Cartagena (CTG) | 3h 36m | • | • | • | • | |||
| 760 | Montevideo (MVD) | Rio de Janeiro (GIG) | 2h 45m | • | • | • | • | |||
| 761 | Montevideo (MVD) | Santiago (SCL) | 2h 41m | • | • | • | • | |||
| 760 | Santiago (SCL) | Montevideo (MVD) | 2h 20m | • | • | • | • | |||
| 5172 | Bogotá (BOG) | Santa Marta (SMR) | 1h 36m | • | • | • | • | |||
| 3812 | Buenos Aires (EZE) | Rio de Janeiro (GIG) | 3h 4m | • | • | • | • | |||
| 3813 | Rio de Janeiro (GIG) | Buenos Aires (EZE) | 3h 21m | • | • | • | • | |||
| 751 | Rio de Janeiro (GIG) | Santiago (SCL) | 4h 40m | • | • | • | • | • | • | • |
| 750 | Santiago (SCL) | Rio de Janeiro (GIG) | 4h 5m | • | • | • | • | • | • | • |
| 3814 | Buenos Aires (AEP) | Rio de Janeiro (GIG) | 3h 4m | • | • | • | • | • | • | • |
| 668 | Concepción (CCP) | La Serena (LSC) | 1h 34m | • | • | |||||
| 3815 | Rio de Janeiro (GIG) | Buenos Aires (AEP) | 3h 25m | • | • | • | • | • | • | • |
| 668 | La Serena (LSC) | Arica (ARI) | 2h 2m | • | • | |||||
| 5173 | Santa Marta (SMR) | Bogotá (BOG) | 1h 28m | • | • | • | • | |||
| 5110 | Bogotá (BOG) | Medellín (MDE) | 1h 1m | • | • | • | • | |||
| 820 | Santiago (SCL) | Medellín (MDE) | 6h 24m | • | • | • | ||||
| 3840 | Buenos Aires (AEP) | Lima (LIM) | 4h 47m | • | • | • | • | • | • | • |
| 540 | Concepción (CCP) | Calama (CJC) | 2h 30m | • | • | |||||
| 541 | Calama (CJC) | Concepción (CCP) | 2h 35m | • | • | |||||
| 133 | Calama (CJC) | La Serena (LSC) | 1h 39m | • | ||||||
| 33 | Calama (CJC) | Santiago (SCL) | 2h 4m | • | ||||||
| 132 | La Serena (LSC) | Calama (CJC) | 1h 30m | • | ||||||
| 32 | Santiago (SCL) | Calama (CJC) | 2h 9m | • | ||||||
| 3142 | Buenos Aires (AEP) | Puerto Iguazú (IGR) | 1h 48m | • | • | |||||
| 5166 | Bogotá (BOG) | Cartagena (CTG) | 1h 34m | • | • | • | ||||
| 7165 | Chiclayo (CIX) | Lima (LIM) | 1h 22m | • | • | |||||
| 5167 | Cartagena (CTG) | Bogotá (BOG) | 1h 31m | • | • | • | ||||
| 3143 | Puerto Iguazú (IGR) | Buenos Aires (AEP) | 1h 56m | • | • | |||||
| 7164 | Lima (LIM) | Chiclayo (CIX) | 1h 27m | • | • | |||||
| 5325 | Pereira (PEI) | Bogotá (BOG) | 0h 55m | • | • | |||||
| 850 | Santiago (SCL) | Trujillo (TRU) | 4h 26m | • | • | |||||
| 851 | Trujillo (TRU) | Santiago (SCL) | 4h 4m | • | • | |||||
| 5411 | Cartagena (CTG) | Medellín (MDE) | 1h 13m | • | • | |||||
| 700 | Balmaceda (BBA) | Puerto Montt (PMC) | 1h 9m | • | • | |||||
| 701 | Concepción (CCP) | Puerto Montt (PMC) | 1h 8m | • | • | |||||
| 701 | Puerto Montt (PMC) | Balmaceda (BBA) | 1h 7m | • | • | |||||
| 700 | Puerto Montt (PMC) | Concepción (CCP) | 1h 11m | • | • | |||||
| 5451 | San Andrés (ADZ) | Medellín (MDE) | 1h 48m | • | • | |||||
| 3161 | Buenos Aires (AEP) | Neuquén (NQN) | 1h 58m | • | • | |||||
| 801 | Cali (CLO) | Santiago (SCL) | 5h 42m | • | • | • | • | |||
| 800 | Santiago (SCL) | Cali (CLO) | 6h 2m | • | • | • | • | |||
| 3201 | Buenos Aires (EZE) | Ushuaia (USH) | 3h 38m | • | • | • | • | |||
| 821 | Medellín (MDE) | Santiago (SCL) | 6h 8m | • | • | • | • | |||
| 3741 | Salta (SLA) | Neuquén (NQN) | 2h 34m | • | • | |||||
| 5443 | Santa Marta (SMR) | Medellín (MDE) | 1h 15m | • | • | |||||
| 3020 | Buenos Aires (AEP) | Salta (SLA) | 2h 12m | • | • | |||||
| 3021 | Salta (SLA) | Buenos Aires (AEP) | 2h 3m | • | • | |||||
| 3202 | Ushuaia (USH) | Buenos Aires (AEP) | 3h 30m | • | • | |||||
| 3100 | Buenos Aires (AEP) | Cordoba (COR) | 1h 27m | • | • | |||||
| 3070 | Buenos Aires (AEP) | Mendoza (MDZ) | 1h 55m | • | ||||||
| 3182 | San Martín de los Andes (CPC) | Buenos Aires (AEP) | 2h 5m | • | • | |||||
| 5541 | Cartagena (CTG) | Pereira (PEI) | 1h 24m | • | ||||||
| 3212 | El Calafate (FTE) | Buenos Aires (AEP) | 3h 0m | • | • | • | ||||
| 5470 | Medellín (MDE) | Cali (CLO) | 1h 5m | • | ||||||
| 5513 | Medellín (MDE) | Pereira (PEI) | 0h 50m | • | ||||||
| 3071 | Mendoza (MDZ) | Buenos Aires (AEP) | 1h 37m | • | ||||||
| 5540 | Pereira (PEI) | Cartagena (CTG) | 1h 20m | • | ||||||
| 5581 | Pereira (PEI) | Santa Marta (SMR) | 1h 23m | • | ||||||
| 141 | Antofagasta (ANF) | La Serena (LSC) | 1h 23m | • | • | |||||
| 667 | Arica (ARI) | La Serena (LSC) | 2h 7m | • | • | |||||
| 3725 | San Carlos de Bariloche (BRC) | Mendoza (MDZ) | 1h 41m | • | • | |||||
| 3105 | Cordoba (COR) | Buenos Aires (AEP) | 1h 16m | • | • | |||||
| 5556 | Cartagena (CTG) | Cúcuta (CUC) | 1h 12m | • | ||||||
| 5557 | Cúcuta (CUC) | Cartagena (CTG) | 1h 9m | • | ||||||
| 3022 | Buenos Aires (EZE) | Salta (SLA) | 2h 12m | • | ||||||
| 140 | La Serena (LSC) | Antofagasta (ANF) | 1h 18m | • | • | |||||
| 667 | La Serena (LSC) | Concepción (CCP) | 1h 30m | • | • | |||||
| 3724 | Mendoza (MDZ) | San Carlos de Bariloche (BRC) | 1h 42m | • | • | |||||
| 997 | Mendoza (MDZ) | Santiago (SCL) | 0h 56m | • | • | |||||
| 3166 | Neuquén (NQN) | Buenos Aires (EZE) | 1h 39m | • | ||||||
| 996 | Santiago (SCL) | Mendoza (MDZ) | 1h 4m | • | • | |||||
| 7284 | Lima (LIM) | Trujillo (TRU) | 1h 15m | • | • | |||||
| 52 | Santiago (SCL) | Antofagasta (ANF) | 2h 4m | • | • | |||||
| 871 | Florianopolis (FLN) | Santiago (SCL) | 3h 42m | • | • | |||||
| 870 | Santiago (SCL) | Florianopolis (FLN) | 3h 11m | • | • | |||||
| 3181 | Buenos Aires (AEP) | San Martín de los Andes (CPC) | 2h 15m | • | ||||||
| 3232 | Buenos Aires (AEP) | San Miguel de Tucumán (TUC) | 1h 57m | • | ||||||
| 557 | Antofagasta (ANF) | Concepción (CCP) | 2h 23m | • | ||||||
| 51 | Antofagasta (ANF) | Santiago (SCL) | 1h 52m | • | ||||||
| 3048 | San Carlos de Bariloche (BRC) | Buenos Aires (AEP) | 2h 7m | • | ||||||
| 556 | Concepción (CCP) | Antofagasta (ANF) | 2h 25m | • | ||||||
| 506 | Concepción (CCP) | Santiago (SCL) | 1h 9m | • | ||||||
| 5531 | Cali (CLO) | Cartagena (CTG) | 1h 30m | • | ||||||
| 3045 | Buenos Aires (EZE) | San Carlos de Bariloche (BRC) | 2h 17m | • | ||||||
| 771 | Sao Paulo (GRU) | Santiago (SCL) | 4h 10m | • | ||||||
| 616 | La Serena (LSC) | Iquique (IQQ) | 1h 48m | • | ||||||
| 3174 | Neuquén (NQN) | Buenos Aires (AEP) | 1h 39m | • | ||||||
| 5512 | Pereira (PEI) | Medellín (MDE) | 0h 42m | • | ||||||
| 509 | Santiago (SCL) | Concepción (CCP) | 1h 8m | • | ||||||
| 770 | Santiago (SCL) | Sao Paulo (GRU) | 3h 50m | • | ||||||
| 616 | Santiago (SCL) | La Serena (LSC) | 1h 10m | • | ||||||
| 5580 | Santa Marta (SMR) | Pereira (PEI) | 1h 26m | • | ||||||
| 3233 | San Miguel de Tucumán (TUC) | Buenos Aires (AEP) | 1h 46m | • | ||||||
| 810 | Antofagasta (ANF) | Cali (CLO) | 4h 39m | • | ||||||
| 811 | Cali (CLO) | Antofagasta (ANF) | 4h 27m | • | ||||||
| 611 | Iquique (IQQ) | La Serena (LSC) | 1h 52m | • | ||||||
| 611 | La Serena (LSC) | Santiago (SCL) | 0h 58m | • | ||||||
| 3734 | Mendoza (MDZ) | Salta (SLA) | 1h 45m | • | ||||||
| 3740 | Neuquén (NQN) | Salta (SLA) | 2h 42m | • | ||||||
| 3023 | Salta (SLA) | Buenos Aires (EZE) | 2h 3m | • | ||||||
| 3735 | Salta (SLA) | Mendoza (MDZ) | 1h 45m | • | ||||||
| 7285 | Trujillo (TRU) | Lima (LIM) | 1h 7m | • | ||||||
| 198 | Puerto Montt (PMC) | Santiago (SCL) | 1h 44m | • | ||||||
| 197 | Santiago (SCL) | Puerto Montt (PMC) | 1h 43m | • | ||||||
| 3043 | Buenos Aires (AEP) | San Carlos de Bariloche (BRC) | 2h 17m | • | • | |||||
| 3202 | Ushuaia (USH) | Buenos Aires (EZE) | 3h 30m | • | • |
Top airports served by JetSMART
- Santiago Arturo Merino Benitez Airport (SCL)
- La Serena La Florida Airport (LSC)
- Antofagasta Cerro Moreno Airport (ANF)
- Concepción Carriel Sur Airport (CCP)
- Calama El Loa Airport (CJC)
- Iquique Cavancha Airport (IQQ)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Puerto Montt El Tepual Airport (PMC)
- Montevideo Carrasco Airport (MVD)
- Buenos Aires Jorge Newbery Airport (AEP)
- Cali Alfonso B. Aragon Intl Airport (CLO)
- Temuco Airport (ZCO)
- Balmaceda Teniente Vidal Airport (BBA)
- Arica Chacalluta Airport (ARI)
- Florianopolis Hercilio Luz Airport (FLN)
JetSMART contact information
- JAIATA code
- +56 2 27 31 8787Call
- jetsmart.comVisit
Overview of JetSMART
Because JetSMART has its headquarters in Chile, it primarily operates flights to other cities within the country. However, the airline has started to expand its flight routes to include more international options, giving customers the choice of traveling to additional countries in South and Central America, like Peru and Argentina.
While this airline is not officially a member of an air alliance or group and does not have any existing codeshare agreements with other companies in order to share flight routes, it was created and is owned by the company Indigo Partners, a group that is known for having started many other international airlines, including Wizz Air, Frontier Airlines, and Volaris.
If you will be flying with JetSMART, there is one travel class for you to select for your seat, which is Economy. With an Economy ticket, you will be given basic amenities and services, including complimentary non-alcoholic beverages, the option of a light snack, a comfortable seat that is already pre-reclined, and the option of bringing both a carry-on and a small personal item.
This airline has a fleet that is made up of over 10 planes, all of which are Airbus. The company utilizes the Airbus A320-200 most frequently, as it is able to comfortably fit up to 186 passengers and can easily travel longer distances, making it convenient for both domestic and international voyages. The Airbus A320neo is another plane that is commonly used, but it is primarily reserved for shorter distances, such as traveling between two cities within Chile.
JetSMART information
| IATA code | JA |
|---|---|
| Routes | 66 |
| Top route | Calama to Santiago |
| Airports served | 23 |
| Top airport | Santiago Arturo Merino Benitez |
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