We had to deboard using stairs. Why didnt you have the aero-bridge?
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
Okish. But for £550 , I’d have preferred a better experience
The flight experience was good, but connection time was cut shorted because of delayed start.. it would have been helpful if the flight showed which gate/terminal we need to go for connecting flight and flight timing was less than 30 minutes to connect which made ourselves stressful to catch next flight 😔
On the DXB to IAD flight, missed the snack between the meals again...
Good food and staff. Flights were delayed making catching the connecting one tough with no time to stretch in between
It was economy plus. That is all. I literally felt like traveling in economy class with a little extra leg room. Poor food. V restricted options. Worst of all POOR CREW ATTITUDE.
Boarding in the bus was slow and extremely hot. The flight attendant in the area of row 21 was extremely rude and had the attitude of not wanting to be at work for the day. Emirates you can do better than this
Plane was old and seats uncomfortable but staff were friendly and helpful
Different rules going from Dubai to Ahmedabad vs going from Ahmedabad to Dubai Horrible, only 1 baggage was allowed to carry on and no personal bag, i had to put personal bag inside carry on
They offered water and chocolate I would have preferred a sandwich.
Flight was cancelled and I got rebooked with anther airline. Also had booked a direct flight and got a layover.
Did not fly to Houston as original flight was cancelled.
Ground crew at checkin in Hyderabad airport was terrible, they seem to be intent on being a pain to passengers. Folks made a huge fuss about size of backpack and made me rearrange contents to make it fit in the sizing slot. All for a flight that is 60-70% full.
SEA to Munich flight was turbulent and you could hear rattling in the plane. The food was TERRIBLE, return flight was better. We will not fly Lufthansa in the future.
I had to fly United where the flight crew was atrocious
Wonderful I upgraded from premium economy to business and it was totally worth it. The crew was fantastic. Very attentive positive. They made me feel right at home. We were on a 747 business class second story seat and it was fantastic.
Slightly delayed but still a more comfortable experience to take a real airline instead of a budget one.
My flight was delayed by 10h the crew was useless didn’t care a bit once we landed they couldn’t get the luggage out of the airplane for another 2h old plain old crew poor service I’ll never fly Lufthansa again
Food options in Economy class can be improved. The headphones on the entertainment system only have a single earphone active, this can be improved.